Privacy Notice

Introduction

234e operates an online gambling platform and acts as the data controller for personal information collected in connection with our services. This Privacy Notice explains what information we collect, how we use it, with whom we share it, and the rights you may exercise in relation to your data. By using our Services, you acknowledge and consent to the practices described herein.

Information We Collect

• Personal Information
  • Registration details: username, password, first and last name, email address, date of birth, country of residence, and contact information.
  • Identity verification: copies of government-issued ID and proof of address as required for regulatory compliance.
  • Financial information: payment card numbers, bank account details, and transaction histories necessary to process deposits, withdrawals, and refunds.
  • Voluntary information: information you provide when communicating with us or configuring account preferences.
  • Device and technical information: device identifiers, IP address, geolocation data, browser type, language, and network information.
  • Communications: records of emails, chats, and calls for support, training, and security purposes.
  • Social network data: basic information shared with us if you register via a social account, subject to your consent and privacy settings.
  • Information from third parties: data such as credit history or other financial information relevant to our services, obtained from service providers as permitted by law.
• Non-Personal Information
  • Technical information: operating system, browser type, language preferences, access times, and the domain name from which you accessed our Services.
  • Gameplay and activity data: deposits, bets, bonuses, session duration, high scores, and other interactions with the Services.
  • Device and connection information: data from software installations for security and fraud prevention, including VPN or proxy detection.
  • Analytics and usage data: logs, pages viewed, time spent, actions taken, and related timestamps to troubleshoot and improve our Services.
  • De-identified information: aggregate or anonymized data that cannot reasonably identify you, which may be used for analytics or other purposes.

Minors

Our Services are not intended for individuals under the age of 18 or the applicable legal age of consent in the user’s jurisdiction, whichever is higher. We implement reasonable measures to verify legal age and may suspend or terminate accounts that fail verification. If you become aware that a minor has provided information to us, contact us promptly to arrange removal and deletion in accordance with applicable law.

How We Use the Collected Information

• To create, administer, and manage user accounts and to provide the Services.
• To process payments, verify identities, and prevent fraud and money laundering in accordance with regulatory obligations.
• To communicate updates, security notices, and service-related information.
• To market our Services and related offerings, consistent with your preferences and consent where required.
• To perform analytics, statistics, and research to improve and personalize the Services.
• To support customer relations, troubleshooting, and account management.
• To enforce our policies, detect violations, and resolve disputes arising from the use of the Services.
• To ensure a responsible gaming environment and to fulfill legal and regulatory obligations, including KYC and AML requirements.

Marketing

We may use Personal Information to offer promotions, products, and services that may be of interest to you. Marketing may be delivered by us or by our service providers and, where required, with your consent. You may opt out of marketing communications at any time by contacting our support channel or updating your preferences. Even if you opt out of marketing, we may continue to send administrative or service-related communications.

Sharing and Disclosure — With Whom We Share Information

We do not sell your Personal Information. We may disclose Personal Information to recipients for the purposes described in this Notice, including:

• Group entities and service providers that support the operation of the Services (e.g., cloud services, identity verification, fraud prevention, payments, and analytics).
• Regulators, licensing authorities, and governmental bodies as required by law or to respond to lawful requests.
• Auditors, consultants, and legal advisers related to business processes and regulatory compliance.
• Potential purchasers or investors in the event of a corporate transaction, reorganization, or financing activity.

Transfer of Information

Because the Services are operated globally, Personal Information may be transferred to and processed in jurisdictions outside your home country. We rely on contractual safeguards and applicable legal mechanisms to ensure an adequate level of protection for such transfers in compliance with applicable data protection laws.

Tracking Technologies

We use tracking technologies, including cookies and similar technologies, to analyze usage, personalize content, and support security. You may manage or disable certain tracking through your device settings. We may also collect information about your interactions with in‑product notifications and related features for operational purposes.

Third-Party Services

Some components of the Services may integrate with third-party services. This Privacy Notice does not apply to data handling by such third parties. We encourage you to review the privacy practices of any third-party services you use in connection with our Services.

Retention of Personal Information

We retain Personal Information for as long as necessary to operate the Services and fulfill our legal, regulatory, and business obligations. In general, we retain data for a minimum of six years after the end of the relationship or the last substantive interaction, unless a longer period is required by applicable law or regulatory guidance. You may request deletion or restriction where legally permissible, subject to applicable exemptions.

Your Rights

You may exercise rights provided by applicable data protection laws, including:

• Right to access and obtain a copy of your Personal Information.
• Right to rectify inaccurate or incomplete data.
• Right to delete Personal Information in certain circumstances.
• Right to restrict processing or object to processing in certain situations.
• Right to data portability for Personal Information you provided.

To exercise these rights, contact us using the channels described below. We may verify identity and restrict or deny requests where required by law or to protect the rights of others.

Security of Information

We implement technical and organizational controls proportional to the sensitivity of the information, including encryption of data in transit, access controls, monitoring, and regular security assessments. We cannot guarantee absolute security but undertake commercially reasonable measures to protect data from unauthorized access, disclosure, alteration, or destruction.

Changes to the Privacy Notice

We may update this Privacy Notice from time to time. We will publish the revised notice and indicate the “Last Revised” date. Substantial changes will be communicated through the Services or via other reasonable means of notice.

How to Contact Us

If you have questions about this Privacy Notice or our data practices, or wish to exercise your rights, please contact our Data Protection Officer via our designated channels or at [email protected]. If you are not satisfied with our response, you may seek recourse with the applicable data protection supervisory authority in your jurisdiction.